FAQ's
How far in advance can I book?
Beauty Treatments
I encourage all regular beauty clients to book your following appointment at your appointment to ensure you don't miss out on a timeslot you prefer.
Wedding
My bookings are open 12 months in advance. However, If you enquire earlier I am happy to take your details and get in contact with you as soon as my books open for your enquired date.
Please note ALL of my bridal bookings require a $100 booking fee to be paid in order to secure your date. Your booking is not confirmed until this fee has been received. Please be aware this booking fee covers my time and administration in order to hold and secure your date in the lead up to the wedding. By making your payment you agree that it is non-refundable and non-transferrable in all circumstances, including needing to cancel/postpone due to COVID19 restrictions such as border closures or gathering limits. In the event of a NZ Alert Level Lockdown (3 or 4) preventing your wedding going ahead or Kendal attending, your booking fee will be transferrable to a service within 12 months.
When should I have my wedding trial?
I normally recommend a couple of months before the wedding, as by then you have a better indication of the style and look you would like to go for. However, you can book your trial at any time. I would recommend booking on a date you have something on so you can wear it for a decent period. Most brides will plan their trial with their hens do, engagement party etc. Please note during peak season most weekend days are not available.
Where are you located, and can I come to you?
My studio is based in Edgeware. The exact address will be sent to you via email 5 day prior to your appointment.
I offer a mobile service for bridal bookings and special occasion if requested (min booking numbers apply).
How much do you charge for travel?
For wedding or group bookings my travel cost is calculated at $1 per KM (each way) from my studio based in Edgeware.
Travel fee is based on the booking, not the amount of people.
How far do you travel?
I will travel anywhere.
If you have a question that is not covered above, please email hello@bykendal.com with your question(s).
